What do you do?
We remove junk fast and efficiently from residential and commercial properties. Our rates include a team of two, loading the materials from anywhere on your property, cleaning up at the end of the job and all disposal fees. Included in our range of junk removal services is house clearance, office clearance, garden clearance and general waste disposal, but not skip hire.
What type of things do you remove?
We will remove almost anything imaginable provided it can be lifted by two people and is not hazardous. Examples include:
Furniture - sofa, sofa-bed, mattress, armchair, cupboard, filing cabinets
Appliances - fridge, freezer, washer dryer, computer, stereo, printer, TV, fax machine
Cellar, loft & garage - boxes, books, kitchenware, tools, clothes, fireplace, lawn mower
Garden refuse - branches, grass, leaves, soil, dirt, sod, compost, turf
Wood - fencing, firewood, lumber, plywood, shed, gate
Construction/ demolition - plaster, drywall, broken patio, pallet, crate, glass, concrete
Roofing / Flooring - tiles, asphalt, carpet, wood, flooring
We can not remove obviously Hazardous Materials, noxious chemicals, solvents, motor oils, petrol cans, asbestos, medical or biological waste, or any toxic substances.
On the other hand, there are certain items that are technically classified as hazardous (on the basis of how they need to be disposed of) which we can collect. For example, computer monitors and fridges or freezers. However, because these items have to be disposed of separately and the disposal costs are higher, we add a supplemental charge to your bill. If you are unsure about whether your junk is or is not hazardous and whether we can collect it, please call us for clarification.
Why can't you take hazardous materials?
We are not licensed or insured to carry hazardous materials. Call your local recycling or waste management hotline for further assistance.
Are you insured to do this work?
Yes. Our trucks and drivers are fully insured to do this work, including cover against any damage caused to a client's property when removing junk from the premises.
Are you licensed to do this work?
Yes. We are licensed by the Environment Agency to carry
waste.
Can you move my things from one location to another for me?
No. We can only take away items you no longer need. We are not licensed or insured to provide a traditional removal service and equally our trucks are not designed to do so. We can however move items from one room to another on the same site for a small additional charge.
Why do you charge?
Our team loads your junk into the truck, clears up and takes it to the tip. When we get to the tip, we are charged according to the weight of material disposed of. Our charges reflect those disposal costs and also the expense of employing staff and running our trucks.
How do you charge?
In general we charge by volume (ie. how much of our truck is taken up with your junk). However if your material is particularly heavy (eg. concrete) we charge based on weight.
Why can't you give me an exact price over the phone?
Our rates are based on the amount and type of junk being removed. Until we see what is to be removed, we can't give you an exact price. Once at the premises but before starting a job, our team will review the materials to be removed and provide you with an obligation free estimate of how much the job will cost.
How much notice do you require?
Try to give us as much notice as possible to ensure your junk collection can be scheduled for a time most convenient to you. Nevertheless, if you need a job doing urgently, we can often arrange a pick-up within 48 hours of your call.
Do I have to be at the property to have the job done?
Not always. Provided we can access the junk from the road and we have your card details beforehand, we will call you once on site with an exact quote and then process your card payment remotely on completion. Equally, account customers often arrange for collections to occur without someone on site, and we simply invoice you following completion of the job.
Can you do the job outside ordinary business hours?
If you require a pick-up outside ordinary business hours, let us know and we will try our best to accommodate your requirements. Please be aware, however, that for safety reasons our teams cannot collect after dark.
What is a cubic yard?
A cubic yard is three feet high by three feet wide by three feet deep, or 27 cubic feet.
What equipment does your truck come with?
A team of two strong efficient people with shovels, brooms, dust sheets, rubble bags, buckets, a hoover, shoe covers, tools and a sack trolley.
Will you make a mess of our paintwork and leave muddy footprints on our carpets?
We'll try our upmost not to! To minimise the chance of dirtying the inside of your property, as well as using dust sheets, our drivers always wear clean uniforms (we carry spare ones) and, for really rainy days, use plastic shoe covers to avoid traipsing mud around the house. Often our trucks come fitted with onboard hand washing facilities so our drivers can wash their hands between jobs and we always sweep up thoroughly at the end of the job.
What do you do with the junk?
The majority goes to recycling depots and licensed transfer stations. Where practicable, we look to reuse items by donating them to local charities.
Why use your service instead of a skip?
We do all the loading and clean up for you and our charges reflect only the volume of junk we remove. With skip hire you have to pay for the entire volume of the skip, regardless of how much you fill. There is also the added hassle of having to apply for a skip hire permit in advance and the fact that you have to do all the loading and clearing up yourself. On top of all that, you usually have to put up with neighbours using your skip to dump their own junk as well!
LOCKSMITH FAQ....
1. How can i pay?
2. Do you charge a call out fee?
3. Do i receive a guarented receipt?
4. How soon will you arrive?
5. I need a locksmith, but its not an emergency?
6. Do you cover Shops / Offices / Commercial Sites?
7. Are you 24hrs a day, 7 days a week?
8. Will it cost me more at weekends and at night?
How can i pay?
You can pay be Cheque with a Card, Cash, Postal Order, Bankers Draft or Paypal
Do you charge a call out fee?
No, We only charge you the pre-agreed basic hourly rate.
Do i receive a guarented receipt?
You will receive a full one year guarantee on all locks fitted and replacement parts.
How soon will you arrive?
Our normal response time is with 5 - 60 minutes but if for some reason we cannot get a locksmith to you in the stated time we will let you know before booking.
I need a locksmith but its not an emergency?
You can make an appointment for a locksmith to call out a swet time of the day if wished, even at the weekends.Do you cover shops / offices / commercial sites?
Yes, are locksmiths are fully qualified to deal with commercial type locks and faults
Are you open 24hrs a day, 7 days a week
Yes, we are open 24 - 7.
Will it cost me more at weekends or at night times?
No, weekends is a fixed price the same as weekdays, but nights after 9pm may vary due to unsocialble hours.